FAQs


Every piece is handmade to order so please note that orders may take anywhere between 2-10 business days to ship out.

Orders of $100 and more ship free of charge for USA orders.

We cannot offer refunds for lost or stolen packages which have been confirmed as delivered to the shipping address.

Once your package has left our hands, we are unable to contact mail services on your behalf. You must directly contact the postal service with the tracking information given to you.

If you have any issues with your order please contact us and we will make sure you're happy!

At the moment, we offer international shipping to Canada only. Please note: all international orders are excluded from free shipping-related promotions. 

Once your order leaves the US, we are not responsible for Customs and taxes.

Each product page will have its own size chart.

We always provide a date for when we will begin shipping our pre-orders on the item's description. The date is subject to change.

Creating and fulfilling your orders as efficiently as possible is our motto. If you have placed your pre-order and haven't received it within 5 business days of the shipping date feel free to email us for an update!

Cold wash separately and hang to dry!

Please email asisterbrand@gmail.com or DM us on Instagram for any order changes. 

This is of upmost importance to us. Our entire tie dye process involves extreme care to make sure no contact is made with our garments without gloves. 

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.